Personal data protection
The protection of personal data, including that collected through the e100.eu website, is very important to us, and the standards we adopt are a testament to our professionalism.
This policy applies to E100 International Trade Sp. z o. o. (hereinafter referred to as “E100 IT”) with a legal address in Warsaw (Republic of Poland) and Baltia Trading Company OÜ (ENG name: Baltia Trading Company LLC) (hereinafter referred to as “E100 BTC”) with a legal address in Tallinn (Republic of Estonia), the websites which they are the administrators of, and the members of E100 group, which use the e100.eu website (for more information, see the section "List of E100 Companies"), hereinafter collectively referred to as E100. This policy defines the types of the personal data collected and collection methods, how it will be used, and with whom it will be shared, provided there is a basis for sharing, and the choices users make on data usage. This document describes the measures taken to protect such information and how to contact us about our privacy practices.
E100 complies with the terms of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (hereinafter referred to as GDPR).
As a service provider, we have the right to interact directly with you, and you (the data subject or the data controller), in turn, within the framework of such interaction, have the right to provide us with your personal data.
This data may be transmitted when you apply for a product offered through E100, subscribe to E100 newsletter, participate in promotions or surveys or apply for a job at E100, among others.
From the moment the data is provided to us, the data subject ceases to be anonymous. We obtain your personal transactional data from financial institutions and other organizations when you request a business relationship and during the relationship.
Based on your consent, legitimate interest or other legal basis, we may also receive information about you from payment processing companies, public information systems, credit reporting agencies and commercial information services.
By submitting a request to E100 for products or services through our websites or through one of our sales representatives, the user may provide us with their company and/or personal information.
Below are the categories of personal data that we may receive and process on various legal grounds:
- Contact information (for example, first and last name, postal and email address, phone and fax numbers)
- Business contact information (for example, position, department and name of the company)
- Information about the applicant and the co-applicant (for example, first and last name, postal address and email, telephone and fax numbers, date of incorporation or date of birth and identification numbers)
- User name and password
- Financial information
- Contact information of other persons with whom the user allows us to contact
- User-generated content (for example, comments)
- Information about employment
- A Mobile Device ID
- IP addresses qualified as personal data
- Data on the geographical location
- Other information
E100 collects certain information, for example, using cookies and web beacons, when a user visits our websites. Data collection using cookies and web beacons is carried out with the consent of the E100 website visitor and only if the visitor clicks on "Agree" button, to the extent specified as storing or accessing information on the end device. If you click on "I disagree" button, data is not collected through cookies. The data we collect in this way includes, but is not limited to, IP address, browser type, operating system, URL of the page from which users were redirected, information on the actions taken when visiting the website, and the date and time of the visit.
With regard to the collection of anonymous data and its processing on the basis of your consent, your data may be transmitted (shared or transferred as per applicable grounds for processing) via the functionality of our websites to the following companies:
- Meta Platforms Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, D2 Dublin, Ireland
- Hotjar Ltd., 5th Floor, Dragonara Road, Paceville St Julian’s STJ 3141, Malta
- Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
- Functional Software, Inc. d/b/a Sentry ; 132 Hawthorne St, San Francisco, CA, 94108-1308, the United States of America (USA);
Our site may use plugins, analytical tools and other social media tools provided by popular social networks. When entering the website containing such a plugin (Meta Pixel, Hotjar, Google Analytics), your browser establishes a direct connection to the social networks servers. The content of the plugin is sent directly to your browser by the relevant social network operator and is integrated with our website, and the social network provider is informed that your browser has visited our website, even if you do not have a profile on that social network or are not currently logged in to your profile. In this case, the data, including your IP address is transmitted by your browser directly to the server of the corresponding social network and stored there (some servers may be located in a third country within the meaning of GDPR), and the data is sent using "Like" or "Share" buttons to the server of the social network administrator may be published in the corresponding social network and thus shared with your contacts. Privacy settings and your rights in this regard are governed by the appropriate social network.
You can personalize your data processing preferences for the websites we manage through your browser settings. In addition, you can use the blockers indicated below.
Most web browsers allow users to change security settings to allow or block cookies. The user does not need to activate cookies to be able to visit our website, but without them, the user’s access to some sections may be limited, and navigation adapted to the individual needs of the user may not be available. For more information about the cookies we use and the purposes for which we use them, please refer to the E100 Data Policies notice available on our websites once they are visited.
You can influence the data analysis solutions using 'cookies' used on our websites by using cookie placement and tracking blockers such as: AdBlock Plus: (https://adblockplus.org/) using the options of such solutions.
You can influence the data analysis by using browser add-ons to disable plugins: https://tools.google.com/dlpage/gaoptout
In addition, in the case of solutions, i.e. Sentry by Functional Software, Inc., used for, among other things, tracking and debugging, settings are applied that restrict the processing of users' personal data, i.e. names, email addresses or their IP addresses.
In the case of the Hotjar Ltd. solution, if you have given your consent, we do not collect your personally identifiable data and data from forms, but if you are concerned you can use the "Do Not Track" option that Hotjar has provided for every internet user - ("Do Not Track" - https://www.hotjar.com/policies/do-not-track/ ).
Logging out of the social network before visiting our websites with plugins that establish a direct connection to the servers of such controllers will prevent the direct attribution and sharing of your social network profile data. If you do not want the data that you have provided to us to be processed using such plugins, you can use a program or plugin to block scripts.
As part of some transactions, the user contacts us by phone or we call the user. You may also be contacted via online chats for this purpose. Please keep in mind that it is common practice for E100 to track and in some cases record such interactions for the purposes of staff training or quality control, or to preserve evidence of a specific transaction or interaction, and we will inform our interlocutors about this.
Regardless of the above, we conduct direct marketing or send information that can be classified as commercial, using electronic means of communication, i.e. the phone number or email address specified for communication, only upon the prior consent given by the subject data.
We do not sell or otherwise disclose our users personal data that we collect, except for the cases described in this document or disclosed to the user at the time of data collection. We exchange data for the purpose of conducting transactions or performing other activities as part of business relationshipы. In accordance with the principles of data transfer to third countries in the meaning of GDPR, we may share the personal data we collect with the companies of the group, commercial affiliates, subsidiaries, vendors, suppliers and other organizations involved in the contracting process with E100 clients. We may also share this data with our service providers who perform services on our behalf. We do not authorize such service providers to use or disclose this data, except as necessary to perform certain services on our behalf or to comply with requirements of the applicable legislation. We require such service providers, within the framework of their contract, to adequately protect the confidential and personal data that they process on our behalf.
The user has the rights to his personal data that we store. We allow users to choose which personal data we collect.
The user may opt-in or opt-out email marketing through the websites, and may receive or unsubscribe from marketing emails following the instructions for subscribing and unsubscribing from promotions. The user can also opt out of receiving promotions. The user may revoke any previously given consent or at any time legally prohibit us from processing his/her personal data. From this point on, we will adhere to the preferences expressed by the user. In some cases, the withdrawal of consent to the use or disclosure of your personal data will mean that the user will not be able to use certain products or services offered by us.
Unfortunately, the transmission of information over the Internet is never completely secure. Although we will do everything possible to protect the user's personal data, we cannot guarantee 100% security of the data transmitted through our sites. The user provides this data to some extent at his or her own risk. We take all reasonable precautions, including appropriate technical, administrative and physical procedures, to protect the user's personal data from loss, misuse or alteration. The information that the user provides to us is stored on our secure servers.
Under applicable law, users have the right to request access to their personal data that we store, to update and correct inaccuracies in their personal data, and to request that data be blocked or deleted. In some cases, the user's right to access personal data may be restricted by local legislation. To update your preferences, request the removal of your information from our contact list, or make a request, contact us by email.