This policy applies to "Smile Holding" (SIA "Smile Holding") Ltd, and its companies (collectively referred to as E100) and the websites they operate. E100 ensures user privacy. We are committed to protecting the privacy of individuals who provide us with their contact and personal information. This policy sets out the types of personal information we collect, how we use it, who we may share it with, and your choices about how we may use it. We also describe here the steps we take to safeguard this information and how to contact us about our privacy practices.
E100 observes the principles set out in the Regulation of the European Parliament and the Council (EU) 2016/679 of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and the repeal of Directive 95/46/EC (General Regulation on Data Protection) - GDPR
As a service provider, we may form a direct relationship with you and, in turn, you may choose to provide us with your personal information as part of that relationship.
Personal data of website users are controlled by "Smile Holding" (SIA "Smile Holding") Sp. z o.o., with its registered office in Latvia, 4A Gredu Street, Riga, LV-1019.
This data may be provided when for example you apply for a product offered through E100, subscribe to an E100 information list, participate in promotions or surveys, apply for a job with E100. As soon as you provide this data to us, the data subject is no longer anonymous. When you apply to create a business relationship and during the course of that relationship, we receive personal transaction information about you from financial institutions and other entities. We may also receive information about you from payment transaction processing companies, publicly available information systems, credit reporting agencies and commercial information services.
When you submit a request to E100 for products or services through our website or through one of our sales representatives, you may choose to provide us with your company information and/or your personal information.
Here are the types of personal information we may receive:
The cookie, in itself, does not contain any data leading to personal identification.
As part of some transactions, you will contact us by telephone or we will call you. For these purposes, we may also contact each other via web chats. Please be aware that it is common practice for E100 to monitor and in some cases record such interactions for the purpose of staff training or quality control, or to preserve evidence of a particular transaction or interaction.
We do not sell or otherwise disclose your personal information that we collect, except as described herein or as otherwise disclosed to you at the time of collection. We share data in order to conduct transactions or other activities related to our business relationship. We may share the personal information we collect with our companies, commercial affiliates, subsidiaries, traders, suppliers and other entities involved in the process of contracting with E100 Group Customers. We may also share this data with our service providers who perform services on our behalf. We do not authorize these service providers to use or disclose this data except as necessary to perform certain services on our behalf or to comply with legal requirements. We require these service providers, as part of their contract, to adequately protect your privacy and the personal information they process on our behalf.
You may have certain rights regarding the personal information we hold about you. We offer you the right to choose which personal information we collect.
You may choose not to share your personal information with the E100 Group by refusing to provide the consents you give when you do business with E100. You may choose not to have a unique cookie identification number assigned to your computer to avoid aggregation and analysis of data collected on our websites.
You may stop receiving marketing materials from us by mail by following the unsubscribe instructions included in the contents of a specific promotion. You may also opt out of receiving promotional materials. You may withdraw any consent you have previously given us or prohibit us from processing your personal information at any time for legitimate reasons. From then on, we will start to follow the preferences expressed by the user. In some cases, withdrawing your consent to our use or disclosure of your personal information will mean that you will not be able to use certain products or services offered by us.
Under applicable law, you may have the right to request access to and information about your personal details that we hold about you, to update and correct inaccuracies in your personal details, and to request that we block or delete your information. Your right to access your personal data may be restricted by local law in some circumstances. To update your preferences, request that your details be removed from our contact list, or to make the request, please contact us by email.